CALL CENTER FOR BARCLAYS BANK, A FORTUNE 500 COMPANY
Barclaycard held the grand opening for its Hamilton location on February 22, 2016. The Hamilton location is the UK-based bank’s fourth call center in the U.S.
Barclaycard employees are extremely dedicated to giving back. In fact, Barclaycard allots two hours of paid time per month for agents to volunteer in the community, and management level employees are allotted four hours per month.
So far, employees have volunteered with and donated to many community organizations including: Shared Harvest Foodbank, the American Cancer Society’s Relay for Life, the Ronald McDonald House, the Boys and Girls Club, Supports to Encourage Low-Income Families (SELF), and the YWCA.
Which three words would you use to describe Hamilton?
COMMUNITY. SERVICE .HELPFUL.
What makes Hamilton a good fit for a Barclaycard location?
Hamilton truly opened its arms to Barclays. Hamilton shares the Barclays “RISES” core values: Respect, Integrity, Service, Excellence, and Stewardship. We knew that Hamilton would be welcoming and a place for us to become involved and grow within the community.
What do you envision for the future of Hamilton?
When we think about the future of Hamilton, one word comes to mind: hopeful. Hamilton is an area that was previously hit hard by an economic downturn, but it’s moving in the right direction. The newness and change has re-energized the city, and much progress has been made.
What sets Hamilton apart from other cities?
Hamilton has such a strong sense of community and a team mentality – everyone wants to see success. We feel that, while Hamilton is a growing city, it still has a small-town close-knit feel. Neighbors are connected, and people are always willing to help others.
“BARCLAYCARD MOVING INTO HAMILTON SHOWS HOW FAR WE’VE COME. BARCLAYCARD HAS OPENED THE DOOR FOR OTHER LARGE BUSINESSES TO LOCATE HERE AS WELL.”
– Jody Gunderson
What would you like to see more of in Hamilton?
We are excited about the growth in Hamilton. We hope that as the growth persists, we will continue to see more varieties of businesses in the community. We would love to see additional larger businesses utilize and experience all that Hamilton offers.